Privacy Policy

Last updated: January 31, 2025

Introduction

At Huh?!, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our voice-to-text accessibility app.

Huh?! was created to help people with hearing difficulties stay connected to conversations. We understand the sensitive nature of accessibility tools and are committed to maintaining the highest standards of privacy protection.

Information We Collect

Audio Data

Voice recordings: Huh?! processes audio input in real-time to provide voice-to-text transcription. Audio is processed locally on your device whenever possible and is not stored permanently.

Transcribed text: The text generated from your audio may be temporarily stored to improve transcription accuracy and provide conversation history features (if enabled).

Usage Information

• App usage statistics and performance metrics

• Device information (model, operating system version)

• Crash reports and error logs to improve app stability

Account Information

• Email address (for account creation and support)

• User preferences and settings

How We Use Your Information

  • Provide real-time voice-to-text transcription services
  • Improve transcription accuracy and app performance
  • Provide customer support and respond to your inquiries
  • Send important updates about the app and service
  • Ensure app security and prevent misuse

Data Storage and Security

Local Processing: Whenever possible, audio processing occurs directly on your device to minimize data transmission and protect your privacy.

Encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols.

Data Retention: Audio data is not permanently stored. Transcribed text may be retained for up to 30 days to provide conversation history features, after which it is automatically deleted.

Third-Party Services

Huh?! may use third-party speech recognition services to provide accurate transcription. These services are carefully selected based on their privacy practices and commitment to data protection. We ensure that:

  • Third parties do not store your audio data permanently
  • Data is transmitted securely and encrypted
  • Third parties are contractually bound to protect your privacy

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request deletion of your data
  • Opt out of data collection for app improvement purposes
  • Disable conversation history features
  • Request a copy of your data

Children's Privacy

Huh?! is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@huhapp.com
Subject: Privacy Policy Inquiry